What Information We Hold and Why
When you register, we collect your name, contact details, and the payment identifiers tied to your bKash, Nagad, or Rocket account — these are needed to process deposits, verify withdrawals, and match transactions to your account wallet. We also collect device data: your browser type, mobile
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OS version, and session timestamps. This helps us detect unusual login attempts and keep your account secure across devices. If you contact our support team, records of that conversation are stored so we can follow up consistently. We do not sell your personal data to third
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parties. Data shared with payment processors — including bKash, Nagad, and Rocket — is limited strictly to what those processors need to complete a transaction. Cookies and similar tracking tools record your session state and preferences so the lobby loads correctly on your next visit. You
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can adjust cookie settings through your browser, though some features may not function without them. Retention periods vary by data type: transaction records are kept as long as required for financial accountability; session and device logs are cleared on a rolling schedule. If you close your
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account, we retain only what is required by applicable law. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.