Reference

Terms That Govern Your marble88 Account

These terms set out the rules for opening and using your marble88 account — what we expect, what you can do, and how deposits through bKash, Nagad, and Rocket fit into this agreement.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh regional rulesSubject to local lawUpdated when rules change
marble88 Terms That Govern Your marble88 Account
HOW WE HANDLE THIS

Account Security and Terms Compliance

We manage account integrity, payment verification, and terms enforcement through a set of consistent internal processes. Here is what that looks like in practice for your account.

Payment Verification

Deposits via bKash, Nagad, or Rocket are matched against your account wallet before funds are released. Mismatches trigger a manual check before any balance is updated.

Account Security

We use OTP-based login confirmation and session monitoring to protect your account. If suspicious activity is detected, access is paused and you are notified immediately.

Terms Updates

When we change these terms, we post the updated version to this page and flag the change in your account notification centre. Continued use after the update counts as acceptance.

Dispute Handling

Terms disputes are logged with a case reference number. Our team reviews the account history, payment trail, and activity record before issuing a resolution decision.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe something on your account does not reflect what the terms describe, contact us directly. We handle terms-related queries through live chat and email. For payment-specific disputes involving bKash, Nagad, or Rocket, raise the issue via the support channel that matches your account region so we can pull the right transaction record.

Live Chat Reach the terms and account team directly through live chat on our site. Fastest path for urgent account or payment queries tied to these conditions.
Email Support Send detailed terms questions or formal disputes to our support email. We respond with a reference number so you can track the resolution of your query.
Account Help Centre Your account dashboard includes a help section where you can flag a terms issue directly against your account record, keeping the context in one place.

Common Questions About These Terms

These are the questions we see most often from people reading through the terms for the first time. Each answer reflects the actual rules in this agreement.

Yes. Transactions through bKash, Nagad, and Rocket are all covered by these terms. Each payment provider's own conditions also apply alongside ours for those specific transfers.

We will notify you through your account dashboard. If you continue using the account after the update goes live, that counts as acceptance of the revised terms.

Eligibility depends on your local law and the regions we currently support. We do not make legal determinations on your behalf — check whether access is permitted under your local rules.

Contact us via live chat or email with your account reference and the specific clause in question. We log every dispute and issue a resolution response with a case reference number.

Yes. Breaching these terms — such as providing false account details, using payment methods that do not match your account name, or operating multiple accounts — can result in suspension.

Reach the account team through live chat or email. Bring your account ID and any relevant transaction details so we can review the specific circumstances and respond accurately.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.